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Article ID7
Created On10/20/2010
Modified10/20/2010
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Fields will not load in Skin Editor or Menu Settings

Issue
Sometimes there might be incompatibility with the way we have used Ajax and your your hosting environment.
As a result of this you might not see the fields and settings in Skin Editor or Settings etc. 

Sample
For example if you go to Skin Editor and you select crate a new skin and then click the default group then nothing appears.

Resolution
Try turning of the Ajax feature as below:
  1. Go to Admin>TheDNN Menu (or SlideMenu)>Preferences 
  2. Make sure the check box next to "Enable AJAX" is unchecked
  3. Click "Update"
  4. Now go back to the Skin Editor or other configuration area and you will find it working
In case this did not solve your issue please do not hesitate to open a support ticket and contact us.